A new vision for CRM

Direct marketing, email newsletters and CRM seem like tactics from a bygone age in today‚Äôs communication world; but within brands and marketing departments the arguments still rage as to whether an organisation needs to build its own customer database and harness its audience, or whether the major online ecosystems of Google, Facebook and Apple now…… Continue reading A new vision for CRM

Becoming a SIF is a communications opportunity

As my personal situation takes me on the route to becoming a SIF, not a Structural Integrity Field (for the Star Trek fans) but a single income family, it strikes me how much of a communications opportunity this is, and how little work is really done, either on turning these sort of challenges into comms…… Continue reading Becoming a SIF is a communications opportunity

Disruption for mind and body

I went last night for my first training sesssion at Concept 10 10 here in Dubai, this is a very different approach to the gym that uses very heavy weight against isolated muscle groups, doing very slow repetitions until you reach muscle failure point – and if you can hold out for too long (2.5…… Continue reading Disruption for mind and body